There’s a natural tension between the desire to perform a public service and the desire to make a buck. Saturday’s post on how’s API is currently broken is a case in point. The harder it is to extract the data, the fewer potential competitors Citizen Intelligence will have and the more likely it is that the casual data seeker will use our facilities to solve their problems. The temptation to just leave broken things broken and work around them is shortsighted and not consistent with the values that will make Citizen Intelligence last. It is creating attractive values and living those values consistently which will drive growth in the long term.